Due to high volume of orders and interactions, it may take longer for you to respond. We are working diligently during this critical time and we appreciate your patience.
We're happy to help!
Questions, concerns...? We want to help. Send us a message below
FAQs
Have a quick question? Check our FAQs below for a quick answer
Contact Number
+61 43 781 5928
Email us
support@cuddlio.com.au
Frequently Asked Questions
What is your shipping policy?
We use Australia Post to deliver our parcels and these are shipped from our Sydney based warehouses within 24 hours. You can expect to get the parcel in 3-6 business days.
Do you ship internationally?
Yes, We do. The international estmiated arrival time is around 3-8 business days.
Which payment methods do you accept?
We accept almost all type of credit & debit cards. We also do have options to pay in installments.
How you get the designs?
All our designs are created and made by our team of artists and we own them 100%.
What is refund policy?
We do offer 30 days refund policy, For more details Please refer to our Refund Policy page.
How can I track my order?
You can simply login to your account and track your order through given tracking number with respective courier.
What if I have more questions?
You can simply contact our team through Live Chat or drop us a line on Support@business.com & we'll get back to you in 24 hours.
